Replies to comments and DMs
Answers “Price?” in the comments with a public reply and sends the details privately in a DM.
Brands selling on social media
Instagram and Facebook auto-replies that never miss a sale
Every “Price?”, “How much?” and “DM” comment gets an instant reply with the price, sizes and an order link, while your team gets on with packing orders.
FromKES 35,000+ running costs from KES 2,500 / month
- Fixed quote in writing
- You own everything
- M-Pesa built in
Overview
Turn comments and DMs into orders automatically
If you sell on Instagram or Facebook, you know the pattern: a post does well, dozens of people ask for the price, and by the time you reply most have moved on. Auto-replies answer each one in seconds, in the comments and in DMs.
The assistant knows your catalogue, prices, sizes and delivery fees. It answers follow-up questions, collects the delivery location and phone number, and sends an order link or an M-Pesa payment prompt. Orders land in one list, so nothing gets lost in the inbox.
It runs through Meta’s official Instagram and Messenger APIs on your business page, so your account stays safe. Many sellers pair it with a WhatsApp chatbot and an online shop for checkout.
Features
Features of the social media auto-reply bot
Knows your catalogue
Prices, sizes, colours and stock for each product, so every answer fits the post it came from.
Takes delivery details
Collects the location, phone number and preferred delivery day, then works out the delivery fee.
Sends order and payment links
Shares a checkout link or an M-Pesa prompt so the customer can pay straight away.
Hands over to your team
Complaints, custom orders and special requests go to a person with the full chat.
Shows your best posts
See which posts bring the most questions and orders, so you know what to post next.
Built for
Who uses our social media auto-reply bot
Fashion & beauty brands
Sizes, shades and prices for every post, with orders collected automatically.
Restaurants & cafés
Menu questions, opening hours and delivery orders from your page.
Events & entertainment
Ticket prices, dates and payment links for every event post.
Real estate agents
Price, location and viewing bookings for each listing you post.
Pricing
Social media auto-reply bot pricing and what’s included
FromKES 35,000
Setup starts at KES 35,000, with running costs from about KES 2,500 a month depending on how many messages it handles. Busy accounts that want the same assistant on WhatsApp get both for less as one project.
Included
- Connection to your Instagram and Facebook pages
- AI trained on your catalogue and prices
- Comment and DM auto-replies
- Order capture with delivery details
- Human handover
- 30 days of tuning after launch
Works with
- Instagram API
- Messenger API
- M-Pesa Daraja
- Shopify & WooCommerce
- Google Sheets
How it works
From first message to launch
- 1
Chat or send a brief
Message us on WhatsApp, or write up what you need. A quick video works too.
- 2
Video call
30 minutes to talk goals, customers, features and budget. No jargon.
- 3
Quote & deposit
A fixed price and timeline in writing. A 50% deposit books your slot.
- 4
Build, launch, support
You review as we build, we test speed, SEO and payments, then go live and keep it running.
Do I need a business account?
Yes. Instagram needs a professional (business or creator) account linked to a Facebook page. We help you switch. It takes a few minutes and you keep your followers and posts.
Will the replies sound robotic?
No. We set the tone to match your brand, whether that’s friendly and playful or short and formal, and it can use emojis the way you do.
Can it reply to comments on older posts?
Yes, on any post it has been set up for. We usually start with your current and best-selling posts, then add the rest of your catalogue.
Is it allowed by Meta?
Yes. It uses Meta’s official messaging APIs and follows their rules, such as replying within the allowed messaging window, so your page stays in good standing.
Related
All ai chatbots & automation More AI solutions
WhatsApp AI chatbot
An assistant on your WhatsApp Business number that answers in seconds, day and night, in English or Swahili.
- Answers prices, fees, hours & FAQs
- Takes orders and sends M-Pesa prompts
- Books appointments and visits
- Hands over to your team when needed
FromKES 45,000+ running costs from KES 3,000 / month
Website AI chatbot
A chat bubble on your site that knows your services inside out and turns visitors into enquiries while you sleep.
- Trained on your pages, prices & policies
- Captures name, phone & what they need
- Books calls straight into your calendar
- Sends every lead to WhatsApp or email
FromKES 30,000+ running costs from KES 2,000 / month
Lead capture & follow-up
Every enquiry from your site, WhatsApp and socials lands in one tracker, gets scored and followed up automatically.
- One inbox for every channel
- AI scores hot, warm & cold leads
- Automatic WhatsApp, SMS & email follow-ups
- Weekly pipeline report
FromKES 50,000
Let’s talk about your social media auto-reply bot
Tell us about your business in a few lines, a short video or a WhatsApp message. You’ll get ideas and a fixed quote, with no obligation.