AI integration · Kenya

AI chatbots and automation for Kenyan businesses

Assistants that answer customers on WhatsApp, Instagram, Facebook and your website in seconds, and automations that follow up leads, write reports and read documents, so your team does the work only people can do.

6 AI solutions

AI assistants and automations we build

Each one is trained on your own information, runs on your own number or pages and hands over to your team when needed.

  • WhatsApp
  • Instagram
  • Facebook Messenger
  • Website chat
  • SMS
  • Email
Shops, schools, clinics, SACCOsMost requested

WhatsApp AI chatbot

An assistant on your WhatsApp Business number that answers in seconds, day and night, in English or Swahili.

  • Answers prices, fees, hours & FAQs
  • Takes orders and sends M-Pesa prompts
  • Books appointments and visits
  • Hands over to your team when needed
Features, pricing & FAQs
FromKES 45,000+ running costs from KES 3,000 / month
Any business website

Website AI chatbot

A chat bubble on your site that knows your services inside out and turns visitors into enquiries while you sleep.

  • Trained on your pages, prices & policies
  • Captures name, phone & what they need
  • Books calls straight into your calendar
  • Sends every lead to WhatsApp or email
Features, pricing & FAQs
FromKES 30,000+ running costs from KES 2,000 / month
Brands selling on social mediaNew

Instagram & Facebook auto-replies

Every “Price?” comment and DM answered instantly with the price, sizes and an order link, so no sale slips away.

  • Replies to DMs and post comments
  • Sends prices, catalogues & order links
  • Collects delivery details & phone numbers
  • Works with Instagram and Facebook pages
Features, pricing & FAQs
FromKES 35,000+ running costs from KES 2,500 / month
Schools, hospitals, SACCOs, offices

AI integration for your systems

Ask your data questions in plain language, auto-write reports and let AI read receipts, forms and documents for you.

  • Plain-language questions on your data
  • Auto-summaries & weekly reports
  • Reads receipts, IDs, forms & PDFs
  • Smart reminders by SMS & WhatsApp
Features, pricing & FAQs
FromKES 60,000
Sales teams & service businesses

Lead capture & follow-up

Every enquiry from your site, WhatsApp and socials lands in one tracker, gets scored and followed up automatically.

  • One inbox for every channel
  • AI scores hot, warm & cold leads
  • Automatic WhatsApp, SMS & email follow-ups
  • Weekly pipeline report
Features, pricing & FAQs
FromKES 50,000
Teams with manuals & policies

Staff AI assistant

A private ChatGPT-style assistant trained on your own documents, so staff get correct answers without waiting on a manager.

  • Trained only on your documents
  • Answers with the source page
  • Drafts emails, letters & replies
  • Private to your organisation
Features, pricing & FAQs
FromKES 55,000
Use cases

Where AI pays off first

Start where your team loses the most time or the most sales. Most businesses begin with one channel and add more once it’s working.

Follow up every lead

Enquiries from every channel scored and followed up automatically until they reply.

Trust

Safe, accurate and under your control

  • Only approved answers

    It answers from your prices, policies and FAQs, nothing made up.

  • Human handover

    Tricky chats go straight to your team, with the full history.

  • English & Swahili

    Customers can write the way they normally do.

  • Your data, your number

    Runs on your own WhatsApp number and pages. You own the chats.

Costs

What AI chatbots cost in Kenya

One-off setup, then a small monthly running cost that grows only with the number of conversations. You see every cost before we start.

SolutionBest forSetupRunning costs
WhatsApp AI chatbotShops, schools, clinics, SACCOsFrom KES 45,000from KES 3,000 / month
Website AI chatbotAny business websiteFrom KES 30,000from KES 2,000 / month
Instagram & Facebook auto-repliesBrands selling on social mediaFrom KES 35,000from KES 2,500 / month
AI integration for your systemsSchools, hospitals, SACCOs, officesFrom KES 60,000AI usage at cost
Lead capture & follow-upSales teams & service businessesFrom KES 50,000AI usage at cost
Staff AI assistantTeams with manuals & policiesFrom KES 55,000AI usage at cost
How it works

How we set up your AI assistant

  1. 1

    Map the questions

    We collect your top customer questions, prices and policies, and the tasks you want automated.

  2. 2

    Build and train

    We connect your channels and train the assistant on information you approve.

  3. 3

    Test with your team

    Your staff try to trip it up. We close the gaps and agree when it should hand over to a person.

  4. 4

    Launch and tune

    It goes live, and for 30 days we review conversations and improve the answers.

FAQ

AI chatbot questions

What is an AI chatbot?

A chat assistant that understands normal language and replies the way a person would, using your business information. Unlike old menu bots (“reply 1 for prices”), customers can ask anything in their own words, in English or Swahili.

Which channel should I start with?

Wherever most of your enquiries arrive. For most Kenyan businesses that’s WhatsApp, so a WhatsApp chatbot is the usual first step. Sellers who post a lot start with Instagram and Facebook auto-replies. The same knowledge can be reused on every channel later.

How much does an AI chatbot cost in Kenya?

Our AI assistants start from KES 30,000 to set up, plus running costs from about KES 2,000 a month that depend on how many conversations they handle. The table above has every product, and the price list has everything else.

Will AI replace my staff?

No. It takes the repetitive questions off their plate, so they can focus on sales, service and the conversations that need a person. Every assistant hands over to a human when needed.

Which AI models do you use?

Leading models from OpenAI and Anthropic (Claude), through their business APIs, chosen per project for quality, speed and cost. Your data isn’t used to train their models.

How long does setup take?

One to three weeks for most chatbots, including training on your information and testing with your team. Connecting to your own systems can take longer.

See where AI fits your business

Tell us where your customers message you and what they ask most. We’ll suggest where to start and send a fixed quote.

Chat with us